Sales Policy – Fanpariz

Effective Date: January 3, 2025

Thank you for choosing Fanpariz. We are committed to providing high-quality home appliances and a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions that apply to the purchase of products from our website, www.fanpariz.com. By placing an order, you agree to abide by the terms set forth in this policy.

1. Order Acceptance and Processing

  • Order Confirmation:
    Once you place an order, you will receive an order confirmation email. This email serves as a summary of your order, but it does not indicate acceptance. An order is only deemed accepted once we have processed and shipped it.

  • Order Processing Time:
    We process orders within 1-2 business days of receiving them. Orders placed on weekends or holidays will be processed on the next business day.

  • Availability of Products:
    While we strive to keep all products in stock, occasionally items may become unavailable. In such cases, you will be notified via email, and we will either offer a backorder option or a full refund.

2. Pricing and Payment

  • Pricing Accuracy:
    We make every effort to ensure that the pricing information displayed on our website is accurate. However, in the event of an error, we reserve the right to correct the price before processing the order. If you have already paid for the item at the incorrect price, we will refund the difference or notify you to confirm your acceptance of the corrected price.

  • Payment Methods:
    We accept a variety of payment methods, including:

    • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other payment methods as made available on the checkout page

  • Payment Authorization:
    By submitting an order, you authorize us to charge your payment method for the total order amount, including taxes and shipping fees.

3. Shipping and Delivery

  • Shipping Costs:
    Shipping fees will be calculated and displayed at checkout based on your shipping address and the products you purchase. We offer different shipping options, and you can choose the one that best fits your needs.

  • Delivery Time:
    Delivery times depend on the shipping method selected and your location. Orders typically ship within 1-2 business days. Delivery times range from 3–7 business days for domestic orders. International shipments may take longer.

  • Order Tracking:
    Once your order is shipped, you will receive a tracking number via email, which you can use to monitor the status of your package.

  • Shipping Restrictions:
    We currently ship to the United States and selected international locations. If you are outside of our shipping area, please contact our customer service team for further assistance.

4. Sales Tax

  • Sales Tax:
    Sales tax will be applied to orders based on the applicable tax rate for your shipping address. The tax amount will be calculated during checkout and added to your order total.

5. Cancellations

  • Order Cancellations:
    If you wish to cancel your order, please contact our customer service team immediately. Cancellations can only be processed before your order is shipped. Once your order has been processed and shipped, we are unable to cancel it.

  • Modification of Orders:
    If you need to modify your order after it has been placed (e.g., change the shipping address, remove items), please contact us as soon as possible. We will make every effort to accommodate your request, but changes cannot be guaranteed once the order is in the fulfillment process.

6. Return and Refund Policy

  • Returns:
    We offer a 30-day return policy for most items. Products must be unused, in their original condition, and with the original packaging. For more details, please refer to our Refund and Returns Policy.

  • Refunds:
    Once a returned product is received and inspected, we will issue a refund to the original payment method. Please note that shipping fees are non-refundable unless the product is defective or damaged during shipping.

7. Warranty and Product Guarantee

  • Product Warranty:
    Many of the products we sell come with a manufacturer’s warranty. Please refer to the product description or contact our customer service team for specific warranty details on each item.

  • Defective or Damaged Products:
    If you receive a defective or damaged product, please contact us within 7 days of delivery. We will arrange for a replacement or refund.

8. Limitations of Liability

  • Product Use:
    By purchasing our products, you agree to use them according to the manufacturer’s instructions and guidelines. We are not responsible for any misuse or improper handling of the products purchased from our website.

  • Limitation of Liability:
    Fanpariz’s liability for any claim arising out of or related to the sale of products is limited to the amount paid for the product. We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products.

9. Customer Service

If you have any questions or concerns regarding your order or our sales policy, please do not hesitate to contact our customer service team:

  • Email: info@fanpariz.com
  • Phone: (509) 493-2051
  • Address: 755 NE Estes Ave, White Salmon, Washington (WA), United States

Fanpariz is committed to providing excellent products and services, ensuring a smooth and hassle-free shopping experience. Thank you for choosing Fanpariz for your home appliance needs!